Starting with thorough research
Webworx began the transformation of Plantbezorgd with in-depth research. The baseline measurement of the existing webshop served as a starting point for improvements. The main goal was to optimize usability, which meant making the buying process effortless. Webworx discovered - based on the Fogg Behavior Model - that complexity lowers the motivation to take action. Therefore, we focused on an approachable design and intuitive navigation to increase the motivation for purchases.